Terms and conditions

These terms & conditions (Terms) apply to all Courses delivered to Clients by Sales Labs TS GmbH. (SalesLabs). They are subject to any bespoke terms agreed in a potential statement of work signed by the Client (Statement of Work), which together with these Terms constitutes the contract between SalesLabs and the Client for delivery of the Courses. SalesLabs does not accept any other terms and conditions that may be put forward by the Client.

1. Courses

1.1 Clients may purchase access to online courses, communities, events, (Courses) run by SalesLabs on a monthly or annual subscription basis. Courses are delivered on a Learning Management System (LMS), and by online video conferencing in a number of sessions (Sessions) and may include optional “in-person” sessions. Participation in a Session in real-time gives the opportunity to ask questions and receive answers. Online Sessions are recorded and available to view online for a limited period after they are delivered.

1.2 If a participant misses a Session for any reason, they may not participate in that Session on another scheduled Course, but may catch up by watching the recorded Session.

1.3 Coursework is set during Courses to assist participants in reflecting upon and developing what they have learned, but is not submitted to, reviewed or marked by SalesLabs.

1.4 All Courses are for Clients’ internal business use only and may not be shared with or resold to anyone else. Usernames and passwords cannot be shared with other participants or people.

1.5 It is the Client’s responsibility to ensure it has appropriate hardware, browser and internet connection for all participants to participate fully in online Sessions and access the Courses.

2. Fees & Payment

2.1 All published fees include VAT, if applicable.

2.2 Fees are due immediately after signup and immediately when the contract renews. They are securely collected using Stripe.

3. Duration of Contract

3.1 The contract begins when the Client enters their credit card information in the company account and clicks on “Purchase”.

3.2 The contract is signed either with a term of one month or one year and is extended by the same term if it is not terminated before the end of the contract term.

3.3 The contract can be terminated without notice to the end of the agreed contract period. The right to extraordinary termination remains unaffected.

3.4 The client can terminate the contract at the following address: https://learn.saleslabs.io/account/billing

3.5 At the end of the contract, the client will lose access to the LMS as well as the Discord community and any entitlement included in the contract.

4. Intellectual Property

4.1 As an attendee of the Course you (and/or your employer) shall not obtain any right to the course materials. These materials may also not be shared in any way. If any course content would be shared, we may deny you further access to the course and/or the online learning material. It is strictly forbidden to use any of our content (slides, reading list, exercises) for commercial sales training/services/workshops/courses.

4.2 If you violate any of the above, you will pay us a penalty of €20.000 per violation, plus an additional €1.500 for each day that the violation continues. This penalty shall apply in addition to a claim for damages and may not be mitigated by a court.

5. Confidentiality

5.1 SalesLabs will keep confidential any information regarding Client’s business which it may learn and which may reasonably be considered to be confidential. Information disclosed by Clients in Courses and Sessions attended by other businesses will not be confidential.

5.2 Courses may include the proprietary methodology of SalesLabs which is confidential to it. Clients may not disclose Course content to competitors of SalesLabs.

6. Data Protection

6.1 SalesLabs will process personal data relating to contacts at potential Clients, Clients and participants in Courses in accordance with its Privacy Policy, which can be viewed here.

7. Discord Community

7.1 Members of SalesLabs’s Discord community are expected to follow its acceptable use policy, of no inappropriate, offensive, abusive, discriminatory or illegal comments, harassment, spam or excessive self-promotion. SalesLabs may terminate a member’s access to the community for serious breach of this policy or repeated breach after a warning.

8. Applicable law and court

8.1 French law is applicable.

8.2 Any dispute shall be submitted exclusively to the competent court in Paris. Last updated: 15.06.2023

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